Health Insurance
At Heal Dental Care, we are committed to providing our patients with the highest level of service and convenience.
That’s why we are proud to offer HICAPS, a streamlined solution for processing health insurance claims right here in our practice. We accept all major private health funds, ensuring that our patients can easily claim their rebates with ease.
What is HICAPS?
HICAPS, or Health Industry Claims and Payments Service, is an electronic health claims system widely used across Australia by healthcare providers. It allows us to process health insurance claims on the spot, making it easier and more convenient for our patients to claim their rebates immediately after their dental appointments.
How we use HICAPS
- When you visit our practice for your dental treatment, simply present your health insurance card at the reception desk. Our staff will process your claim through the HICAPS terminal, instantly calculating your rebate based on your level of cover.
- With HICAPS, you no longer have to pay the full treatment fee upfront and wait for reimbursement from your health fund. Instead, you’ll only need to pay the remaining out-of-pocket expenses after your rebate has been deducted, saving you time and hassle.
- HICAPS provides transparency in the billing process, allowing you to see the exact amount covered by your health insurance and the remaining balance to be paid. This transparency ensures that you are fully informed about your financial responsibility before proceeding with treatment.
- We accept a wide range of health funds through HICAPS, making it accessible to patients with various insurance providers. Whether you’re covered by BUPA, Medibank, HCF, or any other major health fund, you can take advantage of the benefits offered by HICAPS at our practice.
With HICAPS, claiming your health insurance rebates has never been easier. Say goodbye to paperwork and waiting periods. We provide instant claims processing and reduced out-of-pocket expenses with HICAPS at our practice.
If you have any questions about HICAPS or how it works, please don’t hesitate to contact our friendly team. We are here to ensure that your dental experience is as smooth and stress-free as possible.
Veteran's Affairs
For eligible patients, we are pleased to accept Veteran’s Affairs (DVA) for dental services at our practice. We understand the importance of honouring our veterans and providing them with access to quality dental care. With DVA coverage, eligible patients can receive the treatment they need with peace of mind, knowing that their dental health is taken care of. Our team is experienced in working with DVA and is dedicated to ensuring that our veteran patients receive the highest standard of care and support.
